VeriSmart AI Agent Sign in

Text Alerts

The opt-in for VeriSmart Health text alerts, shown in full so it can be checked without an account. This is the page to review: the form itself sits inside the app, behind a sign-in, because only VeriSmart Health staff receive these messages.

VeriSmart Health is a VeriSmart brand. It runs its customer support on VeriSmart Agent, the support software at verismartagent.ai. Text alerts go only to VeriSmart Health staff, on their own phones, to tell them a customer is waiting for a reply. Customers are never texted, and no customer phone number is ever collected.

How Someone Opts In

  1. The team member signs in to verismartagent.ai with their own account.
  2. They open Notifications in their own account settings.
  3. They type their own mobile number into Text Alerts to Your Phone.
  4. They tick the box agreeing to receive text alerts.
  5. They press Save. This is the opt-in, and nothing is saved without the box ticked.
  6. They press Send a Test Text and receive the confirmation message below.

The Opt-In Form

This is that screen, exactly as it appears in the app, at verismartagent.ai, under Notifications in a team member's own account settings. The box is unchecked until the person ticks it, and the number cannot be saved without it.

Text Alerts to Your Phone

We will text this number when a customer needs you.

Alerts tell you a customer is waiting. How often depends on how many customers need a person. Message and data rates may apply. Reply STOP to any message to stop, or clear this number and save.

Privacy Policy ยท Terms of Service

A copy of the live form. It is disabled here, collects nothing and posts nowhere.

The Program

  • Program name: VeriSmart Health support alerts.
  • Who receives them: VeriSmart Health staff only, on their own phones.
  • Message type: transactional alerts that a customer is waiting for a reply.
  • Frequency: varies, and depends on how many customers ask for a person.
  • Cost: message and data rates may apply.
  • Help and stop: reply HELP for help, reply STOP to stop.
  • No marketing, ever, and no customer is texted.

The Messages

Sent on opt-in, after the team member presses Send a Test Text:

VeriSmart Health: You are signed up for support alerts. Msg frequency varies. Msg&data rates may apply. Reply HELP for help, STOP to unsubscribe.

The alerts themselves:

VeriSmart Health: A customer needs a Live Agent. Open the app to reply. Reply HELP for help, STOP to unsubscribe.

VeriSmart Health: A conversation has been handed to you. Open the app to reply. Reply HELP for help, STOP to unsubscribe.

VeriSmart Health: A new support email. Open the app to reply. Reply HELP for help, STOP to unsubscribe.

VeriSmart Health: A conversation was not answered. Open the app to reply. Reply HELP for help, STOP to unsubscribe.

No message contains a link, a phone number or anything about the customer. These are transactional alerts to staff, never marketing.

How Someone Stops Them

  • Reply STOP to any message.
  • Or clear the mobile number on that same screen and press Save.
  • Reply HELP for help.
  • Message and data rates may apply.

Contact

Questions go to support@verismarthealth.com.